The Home Depot Bellevue, WA Store in Bellevue, WA 98005 (2024)

Ephantus Made Fridge Shopping a Breeze

Ephantus helped me easily purchase a fridge. He took the initiative to assist in loading it from the shelf, lifting it onto a cart, and the put it into the car. Excellent service!

by

Great Customer Experience from Staff Assistance with Answers to my Questions!

Great Customer Experience from Staff Assistance with Answers to my Questions!

by

And now NO serrvice?

In addition to staff which avoids customers at all times they have removed the staffed checkouts. Replacing them with failure-prone "self" checkouts is the last straw. My business is going to their competitors who actually have checkers, engaged, friendly staff and aisles that aren't blocked with freight. HD is going down the wrong path at full speed.

by

Only one register now to help contractors

This store took out all the registers but one and replaced them with self checkout. How are you going to go through self checkout with a load of lumber or when you have over 20 items and you are tax exempt? You now only have one register and the line to check out is 10 or more deep down the aisle. This store clearly doesn’t care about contractors.

by

staff help

Vann and Sorenwere very helpful in finding a garden tool for us. THe one we were looking for was out of stock but they helped us find an even more desirable alternative

by

Staff was very rude

Lady at customer service counter was extremely demeaning and acted like she was too good to answer questions and annoyed.

by

Great store, excellent inventory

I am delighted with items I found at the Bellevue Home Depot

by

Great service

I couldn’t get the power tool I was planning on getting but Zach was very helpful in helping me get something even better. Without his help and input I would have left the store without buying anything.

by

Filthy, cluttered store

This store is consistently cluttered and disorganized. There are typically pallets shoved haphazardly in aisles making shopping on those aisles impossible.Today's visit included the garden area, with pallets, large boxes and carts full of merchandise preventing the ability to easily move down aisles.It is very common to look for something here, that the Home Depot app shows in stock, and find that the item isn't in stock in the location identifed by the app. It can take days for incoming items to get stocked on the shelves.Overall, I do shop at Home Depot but avoid the Bellevue store if possible.

by

Great shopping experience

Toni helped us while we forgot our wallet at home . She gave us great help and freed us from coming back again

by